Welcome to Hylos Media ("Hylos Media", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website hylosmedia.com and the digital agency services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Services

Hylos Media is a digital agency providing services including web development, logo and graphic design, SEO, social media marketing, content writing, and e-commerce solutions. The scope, deliverables, timelines, and pricing of any project will be agreed between you and Hylos Media in a separate proposal, quote, or agreement, which forms part of these Terms.

2. Quotes and Payments

• All quotes provided by Hylos Media are valid for the period stated in the quote.
• Payment terms, including any required deposits and milestone payments, will be specified in your project agreement.
• Work will commence once the agreed deposit (where applicable) has been received.
• Late or outstanding payments may result in the suspension or delay of services until the account is settled.

3. Client Responsibilities

To allow us to deliver your project effectively, you agree to provide accurate information, materials, content, and timely feedback and approvals. Delays in providing required materials or approvals may affect project timelines. You are responsible for ensuring that any content you supply does not infringe the rights of any third party.

4. Revisions and Approvals

The number of revisions included in a project will be defined in your project agreement. Additional revisions beyond the agreed amount may be subject to extra charges. Once a deliverable has been approved by you, any further changes may be treated as a new request and billed accordingly.

5. Intellectual Property

Upon full payment for a project, ownership of the final approved deliverables is transferred to you, unless otherwise stated in the project agreement. Hylos Media retains the right to display completed work in our portfolio and marketing materials unless you request otherwise in writing. Any third-party assets (such as stock images, fonts, or plugins) remain subject to their respective licences.

6. Refunds and Cancellations

Because our services involve time and resources committed to your project, deposits and payments for work already completed are generally non-refundable. If you wish to cancel a project, you will be responsible for payment for all work completed up to the date of cancellation. Any refund requests will be considered on a case-by-case basis in accordance with your project agreement.

7. Third-Party Services

Our services may rely on or integrate with third-party platforms, tools, and services (such as hosting providers, payment gateways, and analytics tools). Hylos Media is not responsible for the performance, availability, or policies of these third parties.

8. Communications and SMS

By providing your contact details, you agree that Hylos Media may contact you regarding your project and, where you have consented, send updates, alerts, and promotional offers. If you opt in to text messages, message frequency may vary and standard message and data rates may apply. You may reply STOP to opt out or HELP for assistance at any time.

9. Limitation of Liability

To the fullest extent permitted by law, Hylos Media shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

10. Warranties and Disclaimer

Our website and services are provided on an "as is" and "as available" basis. While we strive to deliver high-quality work, we do not guarantee specific results (such as particular search rankings, traffic, or sales figures), as these depend on factors beyond our control.

11. Termination

We reserve the right to suspend or terminate our services and your access to our website at our discretion, including in cases of breach of these Terms, non-payment, or misuse of our services.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts located in Missouri.

13. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Hylos Media
• 1475 Walnut St Office 11, Kansas City, MO 64106, USA
• Phone: (408) 659-0253
• Email: info@hylosmedia.com
• Website: hylosmedia.com